Receipts for Asian customers labeled “Ching Chong”, music videos that insult and stereotype our women, people ranting on the internet about how Asians annoy them – Yup, we’ve seen a lot of disrespectful things thrown towards our community. Well unfortunately, this is another one to add to the list and get just as angry about.
In Vancouver, a 51-year-old Chinese woman is demanding a printed apology from the franchise owner and manager of a specific McDonalds for the manner in which they treated her. According to Hai Xia, a McDonalds manager refused to serve her and kicked her out because of her English skills.
Xia, who speaks English as a second language, was allegedly trying to explain to the workers that her order was incorrect, but she was dismissed by the manager because she apparently didn’t “understand English”. Additionally, the manager added that they didn’t speak Mandarin although Xia was speaking English.
Was this manager simply having a bad day? Its possible. Xia noted that when another worker came over to ask what was going on, the manager scolded him for interfering. Clearly, this manager woke up on the wrong side of the bed. But is this any excuse for discriminating against someone for their limited skills in a second language? Absolutely not. Is it okay not to serve someone just because you don’t have the patience to be decent? Nope.
McDonalds claim that they are taking the complaint very seriously and officials will meet with Xia to resolve the issue next week.